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Terms & Conditions

As a CSA member of Tomato Mountain Farm, you agree to:

Make alternate arrangements when necessary

♦ Please give us at least 48 hours' notice if you will be on vacation or otherwise need to cancel your box for one or more weeks. 
♦ There are no refunds for missed weeks. Each week's excess shares are donated to to Lakeview Pantry
♦ If you're gone, an easy solution is to have the box delivered as usual and have a friend pick it up from your home.
♦ If you're planning an extended absence, get in touch and we'll work out a solution, such as pro-rating your account or delivering to a neighbor or friend. 

Understand our delivery schedule: Here is the delivery calendar for 2018

Return the wax boxes each week, pint/quart containers when used, and unlabeled jars (with lids to keep the rims intact). You are urged to reuse or recycle plastic bags, labeled jars, and egg cartons.

Leave out a cooler if possible: It protects the veggies from excess heat and cold, keeps them safe from critters, and allows your driver to empty your box and return it to the farm.

Read our CSA newsletters!  On Monday there is a short note stating what you can expect in the share that week. There will be a recipe using produce from that weeks share. There will also be a reminder of what items are available for purchase as extra items to be delivered with your share. On Wednesday the newsletter is sent out with news from the farm and any important announcements regarding deliveries, crops, etc.

Arrange payment: This seems obvious, but it's important! If your account falls into arrears, we will make multiple attempts to contact you before we stop making deliveries, though we reserve the right to stop delivery immediately upon determining that you are behind on payments.

Wash all produce before eating and put frozen items in the freezer as soon as possible. We take the safety of your food and the health of your family/household seriously.

Recognize that farming is an inexact science and is subject to seasonal transitions, vagaries of weather and insect pressure.  These links can help give you a picture of what's going on:

♦ Our crop calendar 

Recognize our need to remain financially sustainable: Most of what we grow goes to our CSA, but we also rely on farmers market sales to help make ends meet.  There are times when there is not enough of a product to put in all the shares, so you may only see that item at the farmer’s market or as an extra (add on).

Be in touch right away if you have any problems: If your share didn't show up, an item was in bad condition or missing, or you have general complaints, let us know right away. We'll do our best to address the problem immediately.

If you need to cancel, just send us an email and we'll take care of it. We hope that doesn't happen, of course!

Photo(s) added: Mick Klug Farms AsparagusJune 6th, 2018

New photo added:

Spring Sign-Up Reminder AND New Products In Store!March 19th, 2018

Hi everybody! Hope you're all enjoying the tasty produce from last week's shares. We're glad we were able to give you more of our famous spinach these week! And there's lots more coming your way...&nb

Sign up for Spring 2018 CSA Membership!March 19th, 2018

Hello members, past and present, Our spring membership begins this April and we're on track for a great season! We are really hoping you will join us with a Spring Membership!    Spring

Have a Question?

Contact Us Online or Call 608-577-1782

Tomato Mountain Farm


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